NEW CLIENT INFORMATION
read our FAQ’s, testmonials and are ready to commit to getting clear?
FOR ALL NEW CLIENTS
for all new clients, we require an initial consultation and skin analytics which allows us to:
- review your skin and health history, along with your current lifestyle habits
- identify underlying causes for your acne
- create a custom treatment plan and skincare regimen for you
please note: you will not be able to book any other treatments or appointments, until you have completed our initial consultation. please read our FAQS to understand why!
if you are under 18: please be sure to read our information about the particular challenges teen clients often face before booking.
booking a consultation online is the easiest way to become a new client, if you have any questions before booking, check out our FAQs .
OPENING HOURS & DIRECTIONS
please note our BY APPOINTMENT ONLY hours:
monday and wednesday : 10am-7pm
sunday : 10am – 6pm
tuesday, thursday, friday & saturday : CLOSED
*** please note that we will no longer offer product pickup / walk-in hours starting march 1. please make your product purchases using our new + easy to use online shop here. thank you for your continued support as we move into our new model of service! ***
we are located in the activspace building at the corner of 18th street & treat avenue. please enter on treat avenue and at the callbox, dial 233 + CALL, and we will let you in for your appointment.
please note that our operating hours are by appointment only – please email us at firstname.lastname@example.org if you have not received your account activation email for our new online scheduler that launched march 5, 2019. many thanks!
16TH STREET MISSION BART
walk south on mission street (away from downtown) from the 16th street mission BART station to 18th street, and turn left walking east. once you hit treat avenue, you’ll want to turn left, and enter by dialing at the callbox 233+CALL. we’re about a 12 minute walk from bart.
there is bicycle parking right in front of our main entrance on treat avenue – just don’t forget to bring your lock!
we are new to this area so have yet to observe and report street parking availability, so allow extra time to find parking. sunday is a pretty easy day to park. traditional office hours during the week can be tough, but spaces start to come available in the late afternoon / early evening. you may want to try the spothero app to find a space ahead of time; by clicking the link you can earn $7 off your first parking space.
*** due to the high volume of calls, we are only able to respond to messages left for us via email or voicemail. thank you for your understanding! ***