acne-safe hand soap back in stock!

many of you have been awaiting our beloved aloe80 hand soap to return to the shop, and great news, it has arrived!

a few things to know:

  • it’s the same amazing formula from lily of the desert with new and improved packaging! you may not recognize it because the package used to say “aloe80”, now it just says “liquid soap”.

 

  • its aloe based so it won’t dry out your hands, (remember your hands and your neck tend to show signs of aging first!)
  • acne safe ingredients, so you don’t have to worry about cloggy residue transferring to your face or body after to clean your hands!
  • pick it up any day in the shop or our online store!

 

Emily long-time sS client turned front of house cutie showing off the new goods!

 

 

gratuity questions answered

over the years, many clients have asked for guidance when it comes to gratuity given the clinical nature of our work. hopefully, this post will shed some light on the subject.
in general, 20% of the service price is the industry standard for tipping estheticians but many clients tend to leave more or less based on their own comfort level. our estheticians rely on tips to make up about 25% of their yearly income in order to afford living in the bay area.  we tip 20% for restaurants, hair stylist, massage therapist, why not your esthetician that changes your life by helping you clear up your skin?
your tips go a long way to support our therapists who would otherwise be making much more in a traditional day spa setting where they would be receiving 20+% tips on every service in addition to sales commissions on products and upgraded services. estheticians at sS do not receive any commission or percentage of product sales because this type of incentive encourages selling products that our clients may not need.
we appreciate your continued support!

 

FINDING FULFILLMENT IN CHANGING LIVES

 

team sS volunteering at dress for success – we are women, for women empowerment!

hey sS’ers, kim here.  long time since i’ve written a post – i’ve been busy with quite a few big game changing projects in the works!  more announcements about this about all that to come soon, but i wanted to share a little bit about something we’ve been doing at sS that i’m very excited about, and how will inspire you in some way. 🙂

HOW ACNE GAVE ME A SENSE OF PURPOSE IN LIFE
many of you may know my story, that i founded sS after finding the regular ‘spa’ facial world boring. when i was part of the opening team at remede spa (within san francisco’s st. regis hotel) all the way back in 2005, i was at the highest end, 5-star luxury hotel spa in the city. it was beautiful, we had thorough training and regularly had high profile clients. i also had a great work/life flow: my workweek consisted of wednesday to sunday like this: i’d take bikram class at funky door yoga on new montgomery st. at 12noon, get into work by 2pm to have a leisurely homemade lunch, before starting my 3-9pm work shift.

however, i felt unfulfilled with my work.

after i found acne, and saw, with time, how well the work worked, i felt inspired, of service to my community, and finally, TRULY FULFILLED.. because what i was actually slanging now was empowerment to the people – not just short-lived relaxation, a feel good face rub or expensive diamond creams.

fast forward 12 years later (!), it’s now 2017 and i’ve had skinSALVATION for 9 years now. i know that our work is truly life changing and amazing, and i’m ready to layer on the next level of fulfillment, in service to our community.

FULLFILLMENT : THE NEXT LEVEL
in order to do that, i’ve committed to donating a portion of our clinic profits to legit, charitable organizations every month. in years past, my donations were random, but since this january, with the help of my team at sS SF, we’ve been making it a regular + structured thing.

we are also doing our best to create the time and space to physically volunteer individually or as a group, whenever we can.  check out the photo above, of team sS at dress for success just last friday!

HOW WE’VE BEEN WALKING OUR TALK
so far this year, we’ve supported the following charities.  we’ll promise to write more in depth about why we’ve chosen these particular ones, and our personal connection to them.

EMPACT NORTHWEST (international medical crisis support – my best friend, tamara, used to run this org, and is still involved)

PLANNED PARENTHOOD (in honor of mike pence – duh)

ACLU (in honor of donald trump – duh)

DRESS FOR SUCCESS (the team volunteered there this friday, it was super fun!)

UNITED WAY OF GENESEE COUNTY (in support of the flint, michigan water crisis)

AMERICARES

COLEMAN ADVOCATES FOR CHILDREN AND YOUTH

AMNESTY INTERNATIONAL

AIDS LIFECYCLE (in support of many friends doing the ride AS I TYPE, like RIGHT NOW!)

RIDE FOR A REASON (to support oakland’s public schools)

LA CASA DE LAS MADRES (a local + kick ass org that provides shelter, advocacy and support services to women, teens, and children exposed to and at risk of abuse and domestic violence)

DALY CITY YOUTH HEALTH CENTER (i grew up partly within the daly city school system, and have very good friends that have served as marriage + family therapists there)

GRATITUDE TO YOU
with your continued support of my business – buying products, coming in for treatments, tipping your sS estheticians (to be closer in line with the hourly compensation rate they’d normally make at standard spas & salons), doing what we tell you to do to clear up and telling all your friends about us –  we can continue supporting our acne-prone community to be healthier and happier – and on a larger, more impactful humanitarian level – these charities, for years to come.

THE BIKE PHOTO

ok so you may have stumbled upon this blog piece from our instagram post, and want to know what’s up with these super pro looking bikers.  they are 3 friends of friends of sS that we’ve allocated our june donations to, to ride the grueling, uber challenging AIDS lifecycle for us, so we don’t have to train like crazy, haha. (if you don’t know about it, participants ride a bicycle from SF to LA over the course of a week to raise money for AIDS research + support). they are now on day 5 of 7, but it’s never too late to send some $$ love their way!

if anything, i’m happy to just raise awareness about this amazing cause, and shine the spotlight on some of the real-life brave riders i know that are doing it.  one of them is an sS’ers sibling, another is an sS’ers best friend, and the other a cool strong-legged friend of theirs!  feel free to support each one of them with this link here, here and here 😀

OUR (acne-safe) THANK YOU, TO YOU!
i like to think that our sS’ers are on the same wavelength as us on these kinds of things, so if you donate your time OR money to any of the charities we tell you about, show us your confirmation (even it’s just one hour, or $5!) and we’ll give you an sS gift as our (acne-safe) high-five to you!

SO MUCH GRATITUDE TO EACH AND EVERY ONE OF YOU for putting your faith into our process, and allowing us to do the important, life-changing and fulfilling work we love to do.  we very much appreciate the opportunity to make this our everyday, giving us purpose in life 🙂

 

PRODUCT ALERT – derma-e hydrating eye cream no longer acne-safe

hey sS’ers, lots of changes with manufacturers these days it seems. our latest shipment of the derma-e hyaluronic and pycnogenol eye cream came in a newly designed box, which signals change. often times, manufacturers will loop new formulation AND packaging changes together, to use up excess packaging that’s purchased in large quantities far in advance.

upon closer inspection of the ingredient list, derma-e has replaced an acne-safe emulsifier, “glyceryl stearate”, with a non-acne-safe one, called “glyceryl stearate SE”. tricky because they are so similar, but thanks to us, your acne detectives, we’ve caught the culprit!

for your reference, above you’ll find a picture of the old packaging with the SAFE formula, and the new packaging with now unsafe-acne formula, which we would recommend you avoid if you are at all acne prone, especially on your upper cheeks or temples.

until we research, test and find a suitable cream replacement, we suggest max + jane’s lovely eye nutrient. it’s an ultra-rich, silky gel that provides hydration, protection and rejuvenation within a beautiful, all natural formula.  we sell this at the clinic and in our online shop for $34.95.  (ps, this eye serum is made by our clinic manager, liesse’s mom, in new mexico!)

here are the max + jane’s eye nutrient ingredients:
vegan hyaluronic acid, aloe vera, cucumber hydrosol, vegetable glycerin, jasmine sambac, rosemary, xanthum gum, silk peptides, calendula oil, and carrot seed oil.

thanks for supporting us, your patience with our research, and your continued trust in us!

PRODUCT REPLACEMENT ALERT : vitamin a serums

THANK YOU to all of our sS’ers who have been so patiently waiting for our mandelic cleanser, vitamin a serums and superlight spf 15 sunscreens to be restocked. after several months of frustrating and inconsistent communication from our custom manufacturer of these products, we’ve FINALLY found out that they have decided to head in a completely new direction. they are going to stop making products for smaller companies like ours. unfortunately, they did not give us any notice which has resulted in the months-long waitlist for these top sellers. we deeply apologize for the delay, and appreciate your patience as we grow and deal with unforeseen circumstances as they come up!

needless to say, we are on the search for a reliable and professional manufacturer to pick up where that one left off. in the meanwhile, we’ve found some excellent replacements for these beloved products! (BTW, we have about 250 superlight spf 15’s left in stock – and once they’re gone, they’re gone. the vitamin a serum that will replace a1 and a1+peptides is scheduled to arrive in-clinic next week!).

you may remember that dr. fulton, our acne guru who (literally) wrote the book on acne – acne rx – had a lab in miami where he did all his research and experimentation. his right-hand female researcher in that same lab, olga valencia, has begun to formulate her own product line, beyond complexion. this is the line we have chosen to carry while we find a manufacturer to refine our formulas.

if you peruse her website, please remember to exercise caution: we are intentionally cherry picking from her line and will be introducing new products of hers into our curated selection one at a time. as with all products and processes we incorporate into sS, we are EXTREMELY nitpicky and need to make sure each product is evaluated in-house before making it on the ‘approved’ list.

as a general rule, beyond complexion products are much more potent than our former formulas, so they may require you to gradually introduce them into your existing regimen. too strong of a product, too quickly, can irritate your skin. we don’t want this! so please start slowly and watch your skin’s reaction. if your skin gets red, irritated, itchy or otherwise unhappy, the products are probably too strong for you. you’ll either need to:

  • use the product less frequently, (instead of jumping into the new mandelic wash 2x/day, try it in the mornings and your charcoal wash at night) or
  • use less of it (ie, one pump of the vitamin a serum vs. two), or
  • if your skin is really sensitive, give your skin a break. stop using the new thing altogether, and then slowwwwly work it back in (ie, use your charcoal wash 2x/day for a week, then switch it out for the new mandelic say in the mornings, 2-3x/week).

keep your eye out for our new products from beyond complexion in the coming weeks. let us know how they fit into your current regime as you fold them in! your feedback is super important to help us refine our processes for future sS experiences🙂

thanks again for your patience, support and trust.
kim