THANK YOU to all of our sS’ers who have been so patiently waiting for our mandelic cleanser, vitamin a serums and superlight spf 15 sunscreens to be restocked. after several months of frustrating and inconsistent communication from our custom manufacturer of these products, we’ve FINALLY found out that they have decided to head in a completely new direction. they are going to stop making products for smaller companies like ours. unfortunately, they did not give us any notice which has resulted in the months-long waitlist for these top sellers. we deeply apologize for the delay, and appreciate your patience as we grow and deal with unforeseen circumstances as they come up!
needless to say, we are on the search for a reliable and professional manufacturer to pick up where that one left off. in the meanwhile, we’ve found some excellent replacements for these beloved products! (BTW, we have about 250 superlight spf 15’s left in stock – and once they’re gone, they’re gone. the vitamin a serum that will replace a1 and a1+peptides is scheduled to arrive in-clinic next week!).
you may remember that dr. fulton, our acne guru who (literally) wrote the book on acne – acne rx – had a lab in miami where he did all his research and experimentation. his right-hand female researcher in that same lab, olga valencia, has begun to formulate her own product line, beyond complexion. this is the line we have chosen to carry while we find a manufacturer to refine our formulas.
if you peruse her website, please remember to exercise caution: we are intentionally cherry picking from her line and will be introducing new products of hers into our curated selection one at a time. as with all products and processes we incorporate into sS, we are EXTREMELY nitpicky and need to make sure each product is evaluated in-house before making it on the ‘approved’ list.
as a general rule, beyond complexion products are much more potent than our former formulas, so they may require you to gradually introduce them into your existing regimen. too strong of a product, too quickly, can irritate your skin. we don’t want this! so please start slowly and watch your skin’s reaction. if your skin gets red, irritated, itchy or otherwise unhappy, the products are probably too strong for you. you’ll either need to:
- use the product less frequently, (instead of jumping into the new mandelic wash 2x/day, try it in the mornings and your charcoal wash at night) or
- use less of it (ie, one pump of the vitamin a serum vs. two), or
- if your skin is really sensitive, give your skin a break. stop using the new thing altogether, and then slowwwwly work it back in (ie, use your charcoal wash 2x/day for a week, then switch it out for the new mandelic say in the mornings, 2-3x/week).
keep your eye out for our new products from beyond complexion in the coming weeks. let us know how they fit into your current regime as you fold them in! your feedback is super important to help us refine our processes for future sS experiences🙂
thanks again for your patience, support and trust.